A ________ has two separate chips embedded in the card, contact and contactless, which eliminates the need to carry multiple cards to support the various smart card readers and applications
A) dual-interface smart card
B) multi-debit card
C) hybrid smart card
D) RFID card
C
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Ford may use business intelligence:
A. To analyze indicators of quality issues to pinpoint potential machinery failures in its assembly plants. B. As inputs for its tax reporting system. C. To monitor the price of their pilots and flight attendants. D. To track the cost of parts on its vehicles.
Which of the following is a characteristic of teams?
A) Teams are intact social systems B) Teams operate in an organizational context C) Teams produce some outcomes for which members have collective responsibility D) All of the above
Developing a Professional Profile An increasing number of job applicants are developing an electronic portfolio that is posted to the applicant's personal website. Austin McClain is a recent graduate with an M.P.A. degree in accounting. He needs to
write a professional profile for his electronic portfolio that highlights his accomplishments that include the following: Austin wants a job working with a large international accounting firm as part of a first-year audit staff. He actually has auditing experience resulting from a summer internship with a Dallas accounting firm. He knows how to work with ERP systems, ACL, database, and spreadsheet software. Austin has developed a fluency in Spanish which will be advantageous for working with international clients. As a student, he has been active in Beta Alpha Psy, the honorary accounting society, and several other organizations, where he held leadership positions. He has developed strong skills in writing and speaking. Required: Write a professional profile for Austin McClain suitable for posting to his electronic portfolio.
Because services are intangible, it is often difficult for customers to determine how a service meets their expectations, which marketers call
A. service aspirations. B. service perceptions. C. service feedback. D. service quality. E. service efforts.