Several sales representatives complain that Victor shows a lack of consideration for their ideas and feelings and treats them all like cogs
Which of the following would most likely help Victor improve his consideration skills?
A) Make blanket policies to treat employees equally and consistently.
B) Take a communication skills class to learn how to read nonverbal clues.
C) Schedule face-to-face meetings with sales representatives on a regular basis.
D) Make decisions quickly and firmly to ensure the success of the entire sales team.
E) Make SMART goals to improve sales results and increase long-term organizational profits.
C
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A) lifestyle B) technical expertise C) testimonial evidence D) slice of life E) personality symbols
Continuous innovation is a weak response by a company trying to protect its market share
Indicate whether the statement is true or false
What is the fundamental difference between informative presentations and persuasive presentations?
a. Only persuasive presentations seek to change the audience’s behavior or belief. b. Only informative presentations need to be concerned with the amount of information. c. Only informative presentations require credible information. d. Only persuasive presentations require timely information.
The supply chain for a brewery would include raw ingredients such as hops and barley but not the manufactured goods such as bottles and cans
Indicate whether the statement is true or false