If an angry patient calls in with a complaint, you should remain calm and speak gently, but you should not become angry or ________.
Fill in the blank(s) with the appropriate word(s).
defensive
Do not become defensive while speaking with an angry patient.
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A physician suspects herpes virus infection in a patient with genital lesions. She uses a cotton tipped swab to collect specimen from a vesicular lesion, places it in viral transport medium, and refrigerates it prior to transport
This specimen is unacceptable because A) the wrong specimen type was collected. B) viral transport medium was used. C) the specimen was refrigerated. D) the wrong swab was used.
Which of the following terms describes the actions a drug has on the body?
a. pharmacokinetics b. pharmacodynamics c. pharmacology d. toxicology
A disc in which the nucleus pulposus, or spongy center of the disc, extrudes into the spinal canal is known as which of the following?
A) herniated disc B) bulging disc C) degenerated disc D) thinning disc
The respiratory therapist is called to the neurologic care unit to assess the muscle strength of a patient diagnosed with myasthenia gravis. Which of the following tests should the therapist recommend to assess respiratory muscle strength?
a. Maximum inspiratory pressure (MIP) b. Maximum inspiratory flow rate (MIFR) c. Maximum expiratory flow rate (MEFR) d. Vital capacity (VC)