What is REDRESS?
A. a technique mediators use to decrease defensiveness
B. a U.S. Postal Service mediation program
C. a technique unique in retributive justice
D. a school-based peer mediation program
B. a U.S. Postal Service mediation program
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Fong is a very task-focused listener, but sometimes Sally feels like he doesn't care about any of the group members. This illustrates which type of listening style?
A. people-oriented listeners B. content-oriented listeners C. time-oriented listeners D. task-focused listeners E. action-oriented listeners
Which of the following are correctly spelled plural nouns? Check all that apply.
What will be an ideal response?
Identify the five barriers to effective listening and provide an example of each
What will be an ideal response?
As an opponent for a policy proposition, which of the following questions should you NOT ask yourself in establishing your strategy of opposition?
(a) What is the advocate's burden of proof and has she met it? (b) Has the advocate implied one or more values that she asks the audience to accept without explaining the value(s)? (c) Has the advocate used the "traditional" need-plan-advantage structure for developing the proposition? (d) Does the advocate's reason for change contain assumptions that are unwarranted because she has not offered adequate proof and reasoning for these assumptions?