Which of the following is one of the challenges to creating a customer database?
A) reluctant to share personal information
B) lack of availability of appropriate software to store customer data
C) expansion in the number of possible "touchpoints"
D) stringent laws against creating customer database
C
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The Kennedy Round produced an agreement on anti-dumping
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. One of the roles of the NLRB is to determine whether a particular issue is mandatory or permissive for bargaining when the parties disagree as to whether they must negotiate it. 2. While management must negotiate the effects on workers of a decision to close a plant, the decision to close the plant itself is not a mandatory bargaining issue. 3. Mainstream industrial relations views the employment relationship as one where the parties have a mixture of conflicting interests as well as common goals. 4. Distributive bargaining considers negotiations as zero-sum or constant-sum bargaining. 5. A zero-sum or constant-sum game is one in which the parties view conflict as a fixed pie - where one party wins, the other must lose.
Ross, an employee at Super Snowboard Company, is laid off. Before he exits Super's building, he e-mails the company's marketing campaign to Winter Sports Corporation, Super's competitor, without permission. This is
a. copyright infringement. b. patent infringement. c. trademark infringement. d. a theft of trade secrets.
Governments use Web 2.0 tools mainly for
A) collecting local, state, and federal taxes. B) procurement, voting, and e-learning. C) collaboration, dissemination of information, e-learning, online forums, and citizen engagement. D) distributing unemployment and welfare benefits.