The patient satisfaction survey can influence strategic planning by using which factors? Select all that apply
a. Strengths and weaknesses
b. Medication errors
c. Threats
d. Staffing shortages
e. Opportunities
A, C, E
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Correct SWOT (Strengths, Weaknesses, Opportunities, Threats) is an acronym that can be used when performing environmental scans for the purposes of strategic planning.
SWOT (Strengths, Weaknesses, Opportunities, Threats) is an acronym that can be used when performing environmental scans for the purposes of strategic planning.
SWOT (Strengths, Weaknesses, Opportunities, Threats) is an acronym that can be used when performing environmental scans for the purposes of strategic planning.
Incorrect This may impact planning at the unit level but not at the organizational level.
This may impact planning at the unit level but not at the organizational level.
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