The agreement that officially formed the European Community was:
A) The European Economic Community Act
B) The Treaty of Rome.
C) GATT.
D) Organization for Economic Cooperation & Development.
B
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When there is a significant difference between the service customers receive and the service the firm promotes, the firm has a ________ gap.
A. knowledge B. communications C. standards D. social expectations E. delivery
Tender can be made any time of the day or night when the seller feels like delivering the goods
Indicate whether the statement is true or false
Which of the following apply to getting a cash advance with a credit card?
A) Cash advances are available at ATM machines. B) You begin paying interest immediately. C) There may be a cash advance fee. D) The interest rate may be higher than on regular purchases. E) All of the above
Procedures for dynamic processes are ________
A) supportive B) prescriptive C) predefined D) standardized