Merton's "trained incapacity" means that employees of bureaucracies may become

incapable of

A. understanding organization rules.
B. complying with administrative directives.
C. meeting the real needs of clients.
D. doing things "by the book."


C

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In the presidential election of 2008 one of the key campaign strategies of Barack Obama was:

a. Using race as a campaign issue b. Using his military record c. Utilizing an internet-based social networking strategy d. All of the Above e. None of the Above

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Which of the following is emphasized in basic skills instruction?

a. Probability b. Understanding of the number system c. Advanced mathematics d. Preschool number learning e. Calculation abilities

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According to the Mayo Clinic, there is no clear link between caffeine intake and depression.

Answer the following statement true (T) or false (F)

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The advantage of having two leaders in a group session is that:

A) ?one leader can scan the group while the other one is leading. B) ?each leader can pay attention to half the clients. C) ?leaders do not have to make any observations during the session since they can depend on the other leader to do so. D) ?dual relationships are allowed in this case since both leaders have relationships with the members of the group.

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