Which of the following is the best closing for a straightforward claim letter?
A) Thank you in advance for your consideration in this matter.
B) Please credit $36 to my account by December 31, when my next billing cycle begins.
C) If I don't get a refund by December 31, I will contact my attorney.
D) I look forward to having this adjustment made as soon as possible.
B
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Which of the following is a horizontal information flow?
a. sales order department requests credit approval from credit department b. sales order department acknowledges the order to the customer c. warehousing sends completed picking ticket to shipping d. all of the above are horizontal information flows
The ________ can be used to move prospects from mild interest to a strong desire for a product.
A. interactive method B. SELL sequence C. action enhancement method D. FAB process E. business proposition
Which of the following is not a precondition for accepting direction?
a. The employee must understand the directive. b. The employee must be emotionally invested in the organization. c. The employee must believe that the directive is consistent with the organization’s goals. d. The employee must believe that the directive is consistent with the employee’s own goals.
Indirect costs can be conveniently traced to a cost object
Indicate whether the statement is true or false