A 33-year-old lawyer is convinced his promotion was refused because two senior associates dislike him. He was told he needs further experience, but that the firm would like to consider him for promotion in six months. He tells his social worker that he knows they turned him down because he is too aggressive and that they will deny his promotion again. The social worker's best response is:
A. "Yes, you are probably too aggressive for them."
B. "How could you believe something for which you have no evidence?"
C. "You may be right, but they offered to reconsider you."
D. "That is the way law firms are."
C. "You may be right, but they offered to reconsider you."
This response is respectful of the client's perception of himself and it also allows for some hope in the form of reminding himself of a reality (-- but they offered to reconsider you). The first response suggests there is something wrong with the client and does not allow for hope; the second response is disrespectful of his perception; and the fourth response places the issue outside of the client and does not allow for a client-focused discussion.
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