Which of the following encompasses all of the information contained within a single business process or unit of work with the primary purpose of supporting daily operational tasks?
A. Analytical information
B. Targeted information
C. Transactional information
D. Productive information
Answer: C
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Companies that want to operate globally must adapt their information systems to changing formal or _____ standards.
Fill in the blank(s) with the appropriate word(s).
New Corporation had net income for 2016 of $80,000
New Corporation had 13,000 shares of common stock outstanding at the beginning of the year and 24,000 shares of common stock outstanding at the end of the year. There were 12,000 shares of preferred stock outstanding all year. During 2016, New Corporation declared and paid preferred dividends of $21,000. What is New Corporation's earnings per share? (Round the answer to two decimal places.) A) $3.33 B) $3.19 C) $4.32 D) $2.46
Which of the following statements about customer contact in services marketing is false?
A. Service employees are important in creating satisfied customers. B. High-contact services are less expensive to deliver because they are typically equipment based. C. The main principle of customer contact is that satisfied employees lead to satisfied customers. D. Service companies can minimize customer dissatisfaction by changing high-contact services into low-contact services. E. Employee training programs are an effective way to ensure good customer contact and reduce problems.
A regional supermarket chain gathers monthly information from the same consumers. It continuously monitors the in-store promotions the consumers are exposed to and records their purchases. It uses the mail to send different promotions to different areas, and consumers complete diaries recording grocery purchases in return for a small fee. This is an example of:
A. the use of a people meter B. a scanner-based research system C. an EDI study D. a CLT interview E. machinated observation