Why is operational support important for a WLAN?
What will be an ideal response?
Because of the nature of radio frequency (RF), certain events and conditions may unexpectedly impact wireless transmission that would have no effect on a wired network: interference from a newly installed access point in an office next door may cause the WLAN to become inoperable, the installation of a new wall can lower the wireless network's performance, a group of wireless users who take part in an online video teleconference can bring the wireless network to a crawl, and an employee who plugs in a rogue access point can instantly introduce security vulnerabilities into the WLAN. It is essential that operational support be in place to mitigate these issues.
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