In a customer relationship management (CRM) system, the ability to track data on individual customers and sales leads and then access that data from any part of an organization is known as _____.
Fill in the blank(s) with the appropriate word(s).
contact management
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Write a procedure that is passed a student’s identification number and returns back the student’s full name and phone number from the STUDENT table to the calling program. Also write an anonymous block with the procedure call.
What will be an ideal response?
Which law states that it is not illegal to intercept or access an electronic communication made through an electronic communication system that is configured so that such electronic communication is readily accessible to the general public?
A. CAN-SPAM Act B. Computer Abuse Amendments Act C. COPPA D. Electronic Communication Privacy Act
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Answer the following statement true (T) or false (F)
By setting your Internet security program or other program, such as ____, to remove cookies on a regular basis, you can eliminate cookies that store user data from your computer.
A. ?Spy-Kids B. ?Ad-Aware C. ?Bug-Aware D. ?Cookie-Kids