What is a client’s conscious or unconscious transfer of positive or negative feelings from a past relationship onto a helper?

a. Countertransference
b. Transference
c. Clinical concerns
d. Traumatic stress


Ans: b

Social Work & Human Services

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If a group is going to exist over a long period, conflicts among its members should most often result in:

A. The withdrawal of some members. B. The emergence of a strong authoritarian leader. C. Many readjustments of the group's initial norms. D. The formation of defined subgroups. E. None of the above.

Social Work & Human Services

Who is best known for his work in humanizing institutions for the mentally ill?

a. Sigmund Freud b. Socrates c. Philippe Pinel d. Kraeplin

Social Work & Human Services

According to the guidelines for leading task groups, addressing individual goals of the members should be discussed for the first time when ?

A. establishing the group goals. B. selecting potential members. C. orienting members to the group. D. holding the first meeting.

Social Work & Human Services

The skill of ________ is the direct sharing of the worker's facts, ideas, values, and beliefs that relate to the client's immediate task at hand

a. providing relevant data b. pointing out obstacles c. reaching for feedback d. identifying next steps

Social Work & Human Services