If listeners appear confused, the speaker's best course of action is

A. finishing the remarks as soon as is practical.
B. concluding the speech then offering to elaborate on anything that was confusing.
C. pausing to eliminate any noise that might be interfering with their comprehension of the message.
D. stopping to ask if they have any questions.


Answer: D

Communication & Mass Media

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The _________ stage of interpersonal conflict is crucial to the success of a group.

A. Adjourning B. Storming C. Forming D. Norming

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________ happens when we no longer search for answers/explanation in trying to make sense of our own and other people's behavior. This occurs when we believe we have found an acceptable explanation for the behavior

a. fundamental attribution error b. self-effacement bias c. premature closure d. principle of negativity

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A focus group:

A. is a facilitator-led group discussion. B. consists of a facilitator asking the questions and respondents taking turns answering questions. C. encourages participants to interact with one another, not just respond to the researcher's questions. D. a and b. E. a and c.

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Which of the following religious traditions denies the existence of a self?

a. Buddhism b. Confucianism c. Taoism d. Christianity

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