The National Labor Relations Board has stated that the right to discuss working conditions freely and without fear of retaliation should exist at the work site. However, the Board believes the same right does not exist online
a. True
b. False
B
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Mass-media television advertising:
A) is as effective as ever B) has risen in the past decade C) has not been assessed effectively D) is declining in effectiveness
Answer the following statements true (T) or false (F)
1. The total ability of a product or service to meet customer needs is known as functionality. 2. Quality control focuses on the performance of workers, urging employees to strive for "zero defects." 3. Deming and Juran were part of the quality-management movement. 4. An important source of information about quality in total quality management is competitors.
Which of the following is true about the concept of sustainable development and sustainable business practice?
A. It suggests a radically new vision for integrating financial and environmental goals, compared with the growth model that preceded it. B. According to this concept, only individuals who can prove that they had been harmed by pollution can raise legal challenges. C. It focuses only on the costs that businesses incur in pursuing environmental goals. D. According to this concept, any harm to the environment can be adequately compensated.
Managers can alter a problem culture if they
A. make a concerted effort to turn the company's core competencies into distinctive competencies. B. empower employees to adopt whatever new work practices they believe will be an improvement. C. identify aspects of the present culture that pose problems. D. shift from decentralized to centralized decision-making so as to give senior executives more authority and control in driving cultural change. E. revise policies and procedures in ways that will help drive cultural change and replace senior executives who are resisting and obstructing needed organizational and cultural changes.