In order to understand our clients and learn what motivates them, what type of effective communication skill is necessary?
a. Selective listening in order to hear the important part of the message
b. Active listening that includes questioning and paraphrasing
c. Body language analysis to read the client's mind
d. Formulating a response before they finish speaking in order to save time
b
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What is a generic term for a pathological condition characterized by joint immobility?
a. symphysis b. arthrodesis c. ankylosis
You are transporting a 4-year-old female patient whom you found sitting in a chair with labored respirations, inspiratory stridor, and drooling. Which sign or symptom would warrant immediate reassessment?
A) The stridor ceases B) The drooling continues. C) The SpO2 drops from 96% to 95% D) The patient remains dyspneic
A coder's first step in the reimbursement process is:
A) registering the patient. B) reading and understanding the physician's documentation. C) filling out a claim form. D) calling the insurance carrier.
Complete destruction of organisms after they leave the body is referred to as
A) surgical asepsis B) sterilization C) medical asepsis D) sanitization