Which of the following would usually be an environment conducive to fraud?
a. Low turnover
b. Reactive rather than proactive management
c. Supportive rather than rivalrous relationships
d. Long-term business focus
b
FEEDBACK: a. Incorrect.
b. Correct.
c. Incorrect.
d. Incorrect.
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What is the purpose of an interview?
A) To exchange information B) To verify information given in the résumé C) To find the best talent to fill a job opening D) To find the right match for your goals and capabilities E) To maximize salary potential
Which of the following factors has reinforced the popularity and staying power of public relations in an economic downturn?
A) understanding and mastery of social media B) crisis communication C) a research focus D) a management orientation
HNW Ltd. HNW Ltd. manufactures and sells food processors. A popular consumer magazine has recently evaluated food processors and has ranked HNW's processors as being of "poor quality". As a result, HNW's management team has begun to analyze all costs associated with their food processors in more detail, and the following data has been compiled: Scrap costs $ 80,000 Quality training 75,000
Warranty claims 100,000 Rework costs 50,000 Inspection of incoming materials 30,000 Product quality audits 60,000 Statistical process control 40,000 Refer to the HNW Ltd. information above. What are HNW's total external failure costs? A) $130,000 B) $160,000 C) $180,000 D) $100,000
Which of the following sentences most effectively implies the refusal?
A) I'm sorry that I won't be able to speak at your annual conference, but I'd like to be considered in future years. B) Although I'll be in Southeast Asia on business on the date of your annual conference, I could speak to members prior to that date. C) Although I am unavailable to speak at your annual conference, I can recommend another speaker. D) Thank you for your kind invitation to speak at this year's annual conference.