Which of the following is NOT one of the indirectly observable characteristics which characterizes the process of team communication?
A. norms
B. goals
C. interdependence
D. structured patterns
E. productivity
ANS: e
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A married senator was caught in a seedy motel with an unknown woman
To mitigate the damage done to the senator's reputation, his PR representative started a campaign that emphasized that this was an isolated incident, and that the senator had an unblemished record prior to this transgression. The PR officer also focused on the fact that the senator was an honest family man who had done a lot for his community. What strategy did the PR representative use? a) Bolstering b) Minimizing c) Differentiating d) Compensating
If your mother always bakes you a homemade birthday cake and serves pizza on your birthday, this is an example of which type of ritual:
a. Celebrations b. Traditions c. Patterned daily interactions d. Explicit rituals e. Implicit rituals
What are attitudes, beliefs, and values, and how do they affect a presentation?
What will be an ideal response?
Which of the following scenarios best illustrates how our "present feelings" can affect our communication with others?
A. Jack was the youngest of six siblings, so his family often viewed him as a child who could not make adult decisions. B. Always shy, Karen avoided talking with others as much as she could. C. Ji Sung struggled with English, which discouraged him from asking questions in class. D. Having just heard that she did poorly on her psychology exam, Sandra was distracted when her friends tried to talk about plans for that night.