What is the priority nursing action during the orientation (introductory) phase of the nurse–client relationship?
A. Acknowledge the client's actions and generate alternative behaviors.
B. Establish rapport and develop treatment goals.
C. Attempt to find alternative placement.
D. Explore how thoughts and feelings about this client may adversely impact care.
ANS: B
The priority nursing action during the orientation phase of the nurse–client relationship should be to establish rapport and develop treatment goals. Rapport implies feelings on the part of both the nurse and the client based on respect, acceptance, a sense of trust, and a nonjudgmental attitude. It is the essential foundation of the nurse–client relationship.
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