In order to improve your empathic listening, which of the following recommendations would be helpful?

a) See things from the receiver's point of view.
b) Engage in one-way communication.
c) Interrupt the speaker if what you have to say is more important.
d) Seek to understand the speaker's thoughts and feelings.


Answer: d) Seek to understand the speaker's thoughts and feelings.

Communication & Mass Media

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What best describes verbal aggressiveness?

a. Attacks are against the person. b. Attacks are against the positions. c. It is the same as argumentativeness. d. Attacks lead to violence.

Communication & Mass Media

Plan to cover a __________ topic in depth, rather than a __________ topic superficially

Fill in the blanks with correct word

Communication & Mass Media

In U.S. immigration discourses, immigrants, especially those who come from Mexico, are described as criminals or threats to U.S. economy and welfare system

Some political activist organizations claim that the government should issue less immigration visas to Mexicans or they even claim moratorium of immigration. Such attitude toward culturally different groups is called: a. Cultural Universalism b. Cultural relativism c. Moral inclusion d. Moral exclusion

Communication & Mass Media

In dealing with controversial issues, arguments on both sides have to be considered and examined. The best structure that may be used in these instances may be the

A) inductive structure. B) two-sided/refutative structure. C) deductive structure. D) topical structure.

Communication & Mass Media