In order to become more efficient, organizational leaders make significant use of
(A) computer technology.
(B) rules and regulations.
(C) efficiency and management reports.
(D) staffs.
Answer: (D) staffs.
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Identify and explain the three steps of the process for improving your listening
What will be an ideal response
A(n) ____________________is one of someone who has first-hand knowledge of a topic.
Fill in the blank(s) with the appropriate word(s).
Chapter 8 describes three human needs that can be fulfilled by group membership. These
are __________. a. inclusion, affection, and control b. love, belonging, and submission c. order, power, and security d. psychological, physiological, and sociological. e. exclusion, affirmation, and control
Memorizing a speech
a. is the toughest but most rewarding method of speech delivery. b. shows that the speaker has gone the extra mile by committing each word to memory. c. has the advantage of being able to adjust to audience feedback. d. runs the risk of losing track and forgetting the speech.