Which of the following companies most likely has a philosophy that elevates customer service to the highest level?
A. a company that would rather have customers go to the customer service department than let salespeople handle complaints
B. a company that institutes a no-hassle, no time-limit return policy
C. a company that allows items purchased online to be returned within 10 days
D. a company whose website shows the product offering, but doesn't allow customers to purchase items online
E. a company that allows customers to request a shipping label to return a product
Answer: B
You might also like to view...
The concentration of income in the high-income and large-population countries means that a company can be "global" by targeting buyers in:
A) just 50 countries. B) just 20 countries. C) just 10 or fewer countries. D) just 30 countries. E) none of the above
Gross profit is equal to:
A) sales plus (sales discounts and sales returns and allowances) plus cost of merchandise sold B) sales plus sales returns and allowances less sales discounts less cost of merchandise sold C) sales plus sales discounts less sales returns and allowances less cost of merchandise sold D) sales less (sales discounts and sales returns and allowances) less cost of merchandise sold
U.S. antitrust law is applied
A. as widely as possible, whether or not the alleged corruption took place inside the U.S. and whether or not the business is American. B. to all firms with assets in the U.S. C. to all U.S. firms doing business in the U.S. D. to U.S.-owned firms with assets in the U.S.
To be complete, sentences must make sense and contain a subject and a ____
A) comma B) dependent clause C) helping verb D) predicate