In differentiating between early efforts of quality assurance and present-day quality improvement efforts, which statement is correct? Quality assurance:
a. had a broad focus.
b. promoted problem-solving by all members of the health care team.
c. was preventive in nature.
d. tended to occur as a reaction to a specific problem.
ANS: D
Correct: Early efforts focused on identified problems and were reactive rather than proactive.
Incorrect:
a. Quality assurance focused on specific incidents rather than on broad system improvements.
b. With quality assurance, only a few people such as auditors focused on problems, and administration only later recognized the importance of proactive initiatives involving all members of the health care team.
c. Early efforts of quality assurance focused on identified problems rather than on avoiding future problems.
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