How a law enforcement agency responds and deals with the media after a critical incident is very important. Please discuss the five Ws and H technique that supervisors have used when dealing with the media.

Question

What will be an ideal response?

Answer 1

It is important at the beginning of this process to get all of the correct information. The facts that you gather need to be accurate and confirmed to the best of your ability. After gathering up the information, organize it in a logical way that you expect to present it. Most police officers learn the five Ws and H in the police academy for report writing. The five Ws and H is a proven technique that supervisors have used when dealing with the media. The following information must first be gathered:
WHO-was involved or affected by the incident? For example, perpetrators, victims, witnesses, officers, individuals arrested, and people evacuated.
WHAT-were the circumstances of the incident? What actions are being taken by law enforcement? What if any potential dangers should the public be made aware of?
WHEN-did the incident occur? What was the specific timeline of the incident, and any other actions related to the incident?
WHERE-did the incident take place? Where did any other relevant actions related to the incident take place?
WHY-did the incident occur? Is there a known motive or cause? Releasing of the "why" may or may not be necessary based on the circumstances. Detectives may not want information about the motive given out at this time.
HOW-did the incident happen? How was law enforcement notified of the incident? How is your agency handling the incident? How did law enforcement handle the incident or solve the crime? How did law enforcement make the arrest?
Once this information is obtained, an astute supervisor and manager will be aware that state law and department policy will dictate what information can be released. When in doubt if information can be released, check with a superior, public information expert, or legal advisor.