The attitudes that Ryan's customers develop after they have purchased his yearly lawn care service will become the basis for determining whether or not they renew each year. He needs to convey ________ by delivering the right services the right way.
A. reliability
B. responsiveness
C. empathy
D. tangibles
E. assurance
Answer: A
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Which of the following is true of a seller's right to dispose of goods from a breach of contract?
A) Any profit made on the resale or release of the goods has to be shared with the original buyer. B) Incidental charges can be recovered from the original buyer. C) The seller cannot resell the goods unless the original buyer agrees to it. D) The buyer can only dispose of goods that have already been delivered.
The job performance of persons with disabilities tends to be lower than the performance of persons without disabilities
Indicate whether the statement is true or false.
Obstacles to implementing state and national collaborations include stereotypes and ______ held by management and workers against disadvantaged populations.
a. prejudices b. xenophobia c. ageism d. none of the above
It takes approximately ________ to obtain a trademark.
A. 14 months B. 18 months C. 13 months D. 12 months