Claudia's argument assumes which of the following?
A) Even the simplest of instructions would be misunderstood by most of the employees.
B) The instructions would have been easier to understand had they been provided in hard-copy form as well.
C) The failure of the online benefits enrollment system is the most important communications failure in the company.
D) The number of people with technical skills who enrolled successfully is greater than the number of people without technical skills who enrolled successfully.
E) A significant number of employees opened and read the e-mail containing the instructions.
Answer: E
Explanation: E) Claudia believes that the instructions were the problem. But if Choice E isn't true, then almost no one saw the instructions. In that case, the fact that the instructions were unclear wouldn't have mattered. So Claudia must be assuming Choice E. Choice A suggests that the clarity of the explanations don't matter. In that sense, Choice A weakens the argument and, therefore, need not be assumed. It's also possible to argue that Choice A strengthens Claudia's case by suggesting that the employees didn't understand the instructions they got. Still, Claudia doesn't have to assume Choice A. If Choice A weren't true, and most of the employees understand simple instructions, we still wouldn't know for sure what the problem was here. Even if Choice A isn't true, Mary-Kate could still be correct, and so Claudia doesn't assume Choice A. Choices B and D would strengthen Claudia's argument if they were true, but they need not be assumed in order for Claudia's argument to work. If Choice B isn't true, and a hard-copy version would not have helped, then the problem still could have been the instructions themselves. Maybe the instructions are confusing in any form. Choice D makes it sound as if having technical skills helps you understand the instructions, which strengthens Claudia's case. But if the number of techies who enrolled is lower than the number of nontechies who enrolled, then Claudia could still be right. If there aren't a lot of techies at the company, we wouldn't expect the number of techie enrollees to be very high, and so Claudia doesn't assume anything about the number of people in each category. Choice C: This problem doesn't have to be the worst in order for Claudia's explanation to be correct.
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