In a generic box plot, the asterisk inside the box indicates the location of the:
a. mean b. median
c. minimum value d. maximum value
a
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Which of the following is not one of the dimensions considered in the RATER model of service quality?
A) research B) empathy C) assurance D) tangibles
The use of information technology (e.g., email) has increased in recent years in many organizations. This has helped to
A. create smaller social networks. B. increase social capital. C. restrict social network growth. D. make more effective use of time in every situation.
When adjusting components of an analysts' workspace, which is true?
A. Whenever analysts adjust their chairs, they will most likely need to readjust their monitor, keyboard and mouse. B. Whenever analysts adjust their chairs, they will need to adjust their monitor, not their keyboard or mouse. C. Analysts should always adjust their monitor first; then they should adjust their chair, keyboard, and mouse. D. Readjusting an analyst's chair has no effect on the placement of his or her monitor, keyboard or mouse.
Which of the following is not a common internal control procedure that would be implemented with regards to cash receipts?
A. Providing copies of written receipts to customers B. Preparing a record of all cash collections immediately upon receipt C. Marking supporting documents Paid when checks are signed D. Depositing cash receipts in a bank on a timely basis