A Harvard Medical School study of 2000 patients found that the most important factor affecting patients' trust in doctors was _____
A. the doctor's knowledge of medicine
B. the décor of the doctor's office
C. the presence of a medical school diploma displayed in the office
D. doctors' communication skills
D
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Tangential responses are one type of disconfirming message.Answer: T
Indicate whether the statement is true or false
James believes that gay people are abnormal and overly concerned with sex, so he has never been friends with people he knew were gay. James' attitude toward gays illustrates ________, a barrier to intercultural communication.
A. stereotypes B. prejudice C. discrimination D. A and B
Which item below best illustrates the use of concrete language?
A. She was a real beauty. B. He had black hair, brown eyes, bronze complexion, and a pleasant smile. C. She was ugly as a mud fence. D. He was a handsome dude with an attractive personality.
Compare and contrast the individualist and the collectivist orientations toward relationships between humans.
What will be an ideal response?