Inside salespersons generally focus on _______, whereas outside salespersons are more ______.
A. building relationships; supportive
B. taking orders and following up; consultative
C. locating prospects and building goodwill; supportive
D. locating prospects and building goodwill; consultative
E. team selling; relationship building
Answer: B
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Answer the following statements true (T) or false (F)
1. Heuristics is a technique in which members of a group come together over a computer network to generate ideas and alternatives. 2. Group-driven computer-aided decision systems ask participants to answer predetermined questions on electronic keypads or dials. 3. If your boss asked you to take care of a task, productivity expert Odette Pollar says it is still OK to delegate it. 4. Confidential matters and issues involving discipline cannot be effectively delegated.
"Do not summarize or paraphrase the respondent's answers." would be instructions included in the ________ aspect of field worker training?
A) terminating the interview B) probing C) recording the answer D) asking questions
An informational report presents data without analysis and recommendations
Indicate whether the statement is true or false
The ethical theory that underlies cost-benefit analysis is:
A) libertarianism. B) utilitarianism. C) deontology. D) ethical relativism.