Which of the following is an outcome of bureaucratic controls?
A) inflexible behavior
B) decentralized decision making
C) boundarylessness
D) empowered workforce
E) innovation and creativity
A) inflexible behavior
Often people act in ways that will look good on the control system's measures. This tendency can be useful because it focuses people on the behaviors management requires. But it can result in rigid, inflexible behavior geared toward doing only what the system requires.
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