In this situation, what is the most appropriate action for the receptionist to take?
ACTION ONE
Kay should render first aid for the needlestick, explain to the housekeeper that she cannot lose her job over this, and help her contact a supervisor.
ACTION TWO
Kay should agree not to report the incident, and leave the lab.
ACTION THREE
Kay should explain to the housekeeper that she cannot lose her job over this, and help her contact a supervisor.
ACTION ONE
Kay should render first aid for the needlestick, explain to the housekeeper that she cannot lose her job over this, and help her contact a supervisor.
FOR THE PATIENT
The patient (the housekeeper) was immediately treated and tested. She was given a vaccine for hepatitis B that, unbeknownst to her, saved her life. She remained employed at the practice and there were no complications from her
injury.
FOR THE PRACTICE
The practice was able to treat and report the housekeeper’s injury in accordance with legal and ethical guidelines. The practice also was able to recognize and promote an employee (the receptionist) who acted in an exemplary manner.
FOR THE EMPLOYEE
The receptionist was recognized for her superior performance, benefiting both her career path and her earnings potential.
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What will be an ideal response?