If a group member is always critical of his fellow group members and creates a gloomy atmosphere in the group by constantly frowning, then which small group communication competency does this group member need to learn?

a) Relational competenc
b) Problem-oriented competency
c) Solution-oriented competency
d) Discussion-management competency


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Communication & Mass Media

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Answer the following statements true (T) or false (F)

1. Speakers who share important aspects of their identity with their audience are more likely to be persuasive than speakers who have nothing in common with their audience. 2. Mimicking the accent of your audience will make the audience more likely to believe you, even if they begin as skeptics. 3. Good preparation for a speech involves familiarizing oneself with the audience’s perspectives on a topic. 4. Advocates who appear interested primarily in their own gain are often seen as more credible by an audience than those who are interested in a greater good. 5. The same speaker may seem more dynamic in one situation than in another.

Communication & Mass Media

A department chair in a major university has indicated she will oppose the proposal from other department at the same university to create a program that, in her opinion, takes the responsibility in teaching and research away from her department. She also indicates that the proposed program should be in any event within her department. The other department chair, the one making the proposal, has made it clear that it is within the boundaries of his function and his school competencies that he can propose such a program. During several meetings between the department chairs and deans, and even the university Provost, conflict has emerged and there seems to be very little patient and room for negotiation. Please describe this conflict and its sources.

What will be an ideal response?

Communication & Mass Media

Japan would be in the category of high-context cultures

Indicate whether the statement is true or false

Communication & Mass Media

The research Hewlett-Packard (HP) did with regard to its Winning with Wellness initiative indicated which one of the following?

a. Younger employees were unaware of HPs investment in wellness programs. b. Older generations showed little interest in the wellness campaign. c. Different generations had different communications preferences. d. Wellness programs were popular with European-based HP employees.

Communication & Mass Media