Listening empathically to client stories and narratives is described by the authors as central to the helping process. We can build client strengths through
a. listening patiently to the client's full story before moving on
b. seeking to find positive strengths within the client story, even if the story is full of difficulties and problems.
c. ignoring negative parts of the story and focusing only on the positive.
d. drawing on counseling theory in a careful manner.
b
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Based on Lambert's outcome research, 40% of change for clients is based on:
a) Extra-therapeutic factors b) Relationship factors c) Expectancy factors d) Theory factors
Clinical judgment
a. is not a statistics-driven decision-making method. b. relies on experiences. c. relies of information processing capabilities. d. All of the above.
Which of the following is appropriate in dealing with a self-defeating personality?
A) ?Getting expert help for immediate consultation with such tough customers B) Caringly confront their rejected attempts to help them? C) Stressing their talents and the behavioral consequences of sabotaging themselves? D) Interpreting their defense mechanisms and caringly break through their denial
An important initial question of consultation is:
a. How big is the organization? b. Who is the actual client? c. How much profit can be made? d. Who needs to be fired?