History suggests that the concept of quality circles were first implemented by _____ at the Baltimore and Ohio Railroad as part of "The Cooperative Plan."

a. Joseph Juran

b. Philips Crosby

c. Daniel Willard

d. Edwards Deming


c

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Tu-thumbs buys a used paint sprayer from the local paint store. The sprayer had a large sign on it which said "AS IS." The dealer made no promises or statements concerning the performance of the paint sprayer. When Tu-thumbs attempts to spray paint his house, the trigger on the sprayer sticks in the "on" position and before Tu-thumbs can pull the electrical cord to cut the power, paint is sprayed

all over his prize Borzoi dog that is scheduled to be shown in a dog show the next day. Tu-thumbs sues the dealership. Who wins? a. Dealer wins; there were no express warranties and all implied warranties have been successfully disclaimed. b. Tu-thumbs wins; he can recover on the basis of express warranties. c. Tu-thumbs wins; he can recover on the basis of the implied warranty of merchantability because the word "merchantability" was not used in the disclaimer. d. Dealer wins; even though there were implied warranties, the damage to the dog could not have been foreseen.

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The insight that women like to bake cakes because they feel like they are giving birth to a baby was due to a finding from motivation research.

Answer the following statement true (T) or false (F)

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Blackmail is defined as: A) giving money to a person to influence that person's judgment

B) an illegal demand made by a public official. C) an illegal demand made by a nonpublic official. D) providing improper political influence.

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Mass and targeted online media. Which of the following does not characterize tradigital marketing?

b. Push orientation. c. Attention gained via orientation. d. Personalization and relevance. e. Attention gained via interruption.

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