Which of the following is NOT a factor that shaped how public relations came of age in the 20th century?
A) the decline of large institutions
B) heightened public awareness and media sophistication
C) societal change, conflict, and confrontation
D) the spread of democracy and capitalism
A
You might also like to view...
What four guidelines should you follow in writing effective closings to negative messages?
What will be an ideal response?
A/An ______ is a neutral third party who is informally assigned to persuade opponents to communicate, and may informally offer an opinion even though the opinion is not legally binding.
A. mediator B. arbitrator C. intermediary D. conciliator
Which of the following is not part of a service package?
A- the goods that are a part of the service B- the explicit services C- the employee performing the service D- the implicit services E- the physical resources needed
If you were thinking about a home theater system, which of the following represents the feedback?
A. The DVD player, DVD movie, speakers, TV, and electricity. B. Spinning the disk to play, pause, rewind, or fast forward. C. Playing the movie including the audio through the speakers and the video on the TV. D. A message stating that the disk is dirty and cannot be played.