______ is a defense mechanism that occurs when group members avoid facing an unpleasant truth by acting opposite to the way they feel

a. Displacement
b. Regression
c. Reaction formation
d. Compensation


C

Social Work & Human Services

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_______ refer(s) to the capacity of an individual to motivate others to act in a certain way.

A. Power B. Influence C. Both power and influence D. Mediation

Social Work & Human Services

Temporary Assistance to Needy Families (TANF), like most public assistance programs, has uniform eligibility requirements and benefit levels from state to state.

Answer the following statement true (T) or false (F)

Social Work & Human Services

Answer the following statement(s) true (T) or false (F)

1. Historically, the rates of evaluation utilization are very high. 2. Insightful players that can provide valuable information about evaluation use are not easy to spot. 3. Leaders that question current practices are usually receptive to using evaluation information. 4. Organizations more interested in controlling the operation are usually more open to using evaluation information 5. The focus of the process to assess evaluation use is the readiness of the organization for change.

Social Work & Human Services

When clients have difficulty preparing to act on a problem during the contemplation stage:

a. The previous stage, precontemplation, should be repeated b. Reflection of feeling should be used to uncover feelings that are blocking action c. It means they are not ready, and should not be pushed d. More action oriented skills such as confrontation and information giving can be used to challenge their ambivalence

Social Work & Human Services