A company is interested in testing differences in customer satisfaction with two department stores that it owns (Store A and Store B). They are also interested in determining whether or not differences exist in the average consumer satisfaction with the two main departments within each store: sportswear and business wear. Four groups of 20 randomly chosen consumers are assigned to each condition. Here is part of their SPSS output: What is their effect size for the interaction?
a. .993
b. .16
c. .06
d. .76
Ans: B
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