Which of the following is the exception to the rule involving addressing a patient by his or her first name?
A. A medical assistant may address the patient by his first name when the patient has been coming to the office a long time.
B. A medical assistant may address the patient by his first name when asking the patient about their medications.
C. A medical assistant may address the patient by his first name when calling the patient from the waiting room in order to protect privacy.
D. A medical assistant may address the patient by his first name when they are in the privacy of the examination room.
E. None of the above
ANSWER: C
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