Explain the role of rules in Communication Boundary Management Theory. How are they interpreted by Petronio and how do they function?
What will be an ideal response?
Answers will vary.
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Distinguish between hearing and listening Listening and hearing are the same thing.
Answer the following statement true (T) or false (F)
What are internal previews?
A. Brief statements used to show what the speaker will discuss next B. Brief statements used to review what the speaker has just discussed, before moving on to the next point C. Words or phrases that indicate the speaker is leaving one point and moving on to another point D. Words or phrases that signal the next point to be made
Speakers use an __________ __________ to acknowledge a source of evidence in a speech
Fill in the blank(s) with correct word
Which of the following statements is false about assessing interests in negotiations?
A. Parties always have multiple interests. B. Taking a firm position suggests several interests typically underlie it. C. Parties in conflict often assume they know the interests of the other. D. If you don't ask what the other's interests are, you are likely to be off base. E. Relational and identity issues are rarely important in negotiations.