Normative agreements about the emotions that should be experienced in an encounter are termed:
a. emotion work
b. keys
c. feeling rules
d. display rules
c. feeling rules
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Whereas 70 percent of drug users are non Hispanic whites, 78 percent of the people imprisoned for drug use are African American and Hispanic
Indicate whether this statement is true or false.
A(n) _____________ is any group to which a person does not belong
a. ingroup c. reference group b. outgroup d. primary group
A family experiences problems because a family member is involved in marital infidelity, a serious physical or mental disorder, or a decision to work instead of taking care of the children. These family problems are due to __________
a. personal inadequacies b. family inflexibility c. internal crises d. immorality e. externally imposed crises
In 2013, more than 30,000 charges of _____ discrimination were filed with the U.S. Equal Employment Opportunity Commission
a. racial b. reverse c. sex d. age