Tommy Gray attempts to deliver customer satisfaction every day in his Audio Expressions installation business. He is a smart operator who knows that the key to this goal is to match ________ with ________
A) company performance; competition
B) company performance; competitive prices
C) relationship building; performance tools
D) company performance; unique products
E) customer expectations; service quality
E
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Which of the following is a disad of smaller groups?
Hilltop Golf Course is planning for the coming golfing season
Investors would like to earn a 10% return on the company's $50,000,000 of assets. The company primarily incurs fixed costs to groom the greens and fairways. Fixed costs are projected to be $32,000,000 for the season. About 500,000 rounds of golf are expected to be played each year. Variable costs are about $17 per round of golf. Hilltop golf course has a favorable reputation in the area and, therefore, has some control over the sales price of a round of golf. Using a cost-plus pricing approach, what sales price should Hilltop charge for a round of golf to achieve the desired profit? A) $64 B) $81 C) $47 D) $91
The privacy rights and drug testing of private-sector employees are governed by the U.S. Constitution.
Answer the following statement true (T) or false (F)
Sizing up operation management involves:
A) identifying the firm's strengths and weaknesses related to operations. B) an external assessment of the industry. C) an internal assessment of the firm's strengths and weaknesses. D) All of the above.