Answer the following statement(s) true (T) or false (F)
6. In-group and out-group theory and research can help to understand groups like unions and minorities.
7. Sociotechnical systems furnish examples of the interdependence of people and the organization of tools with which they work.
8. Organizational development downplays the importance of priorities and organization change.
9. Coercive and confrontational techniques are of little use in the study of organization change.
10. Integrating behavioral science with standard forms of management strengthen our understanding and effectiveness of organization change methodologies and processes.
6. True
7. True
8. False
9. False
10. True
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Answer the following statements true (T) or false (F)
1.Benjamin thinks that the new student on his debate team appears to not be very interesting, so Benjamin decides not to engage in conversation or to listen to him. These are signs that Benjamin is a deficient listener. 2.Sympathetic responsiveness is also known as empathy. 3.When we solicit additional information from another person in an effort to draw him or her out as well as to demonstrate our willingness to listen we are probing. 4.Alex began telling people at work a rumor about one of their coworkers. Most of the people he told did not response well to his gossip. This a case in which negative evaluative feedback encourages a person to continue the behavior that is being displayed. 5.People from Eastern cultures view silence as signaling respectability and trust; they believe that words can corrupt an experience.
The brand equity of many oil companies is lower when associated with oil spills or controversial drilling practices. Which type of brand liability does this best represent?
A) customer dissatisfaction B) poor record on social issues C) product or service failures D) inadequate product line development E) poor product conformance
______ television viewers tend to develop more fear of crime and have less sympathy or empathy for rape victims.
Fill in the blank(s) with the appropriate word(s).
Control over ________ is the basis for two critical pieces of the coalition formation process: what each member brings to the coalition and what each member should receive if the coalition forms.
Fill in the blank(s) with the appropriate word(s).