Break up into groups of five. Assign one person to be the website designer, one to write copy for a company’s product, one to keep track of customer payments, one to worry about distribution, and one to satisfy customers who have questions about using the product. Then select a simple product (one that does not have too many different versions). Good examples are a disposable camera, a D V D player, a box of candy, and a specialty travel hat. Now spend 20 minutes trying to explain to the website designer what to put on the website. Describe in about three paragraphs what experience your group had in coordination. Elaborate on the interrelatedness of subsystems in the organization (your group).
What will be an ideal response?
The students should realize that the customer service, the inventory control system, shipping, and the accounts receivable system are interrelated with the operation of the website.
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