According to Herzberg's two-factor theory, characteristics of the workplace that can make people dissatisfied, such as company policies, working conditions, pay, and supervision, are referred to as
A) hygiene factors.
B) motivators.
C) intrinsic factors.
D) positive reinforcers.
E) negative reinforcers.
A) hygiene factors.
Explanation: Hygiene factors are characteristics of the workplace: company policies, working conditions, pay, co-workers, supervision, and so forth. These factors can make people unhappy if they are poorly managed.
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