The management of feeling to create a publicly observable facial and bodily display is called ______.

A. positive affect
B. emotional dissonance
C. state affect
D. emotional labor


D. emotional labor

Business

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A slight change in the wording, sequence, or manner in which a question is asked does not distort its meaning or bias the response

Indicate whether the statement is true or false

Business

In the context of organizing, the term _____ refers to the division of workers into logical groups.

A. employee separation B. span of control C. departmentalization D. decentralization

Business

If you’re interested in investigating the interaction between two nominal variables, you would most likely need to conduct a…

a. chi-squared test of independence b. one-way ANOVA c. chi-squared goodness-of-fit test d. none of the above

Business

A mutual fund manager is deciding how much money to invest in each of three companies: Atlantic Oil (A), Pacific Oil (P), and Gulf Oil (G). The money invested in Gulf Oil must equal at least 30% of the money invested in the other two companies. A correct modeling of this constraint is

a. 0.7A + 0.7P + .3G > 0 b. -0.3A - 0.3P + G > 0 c. 0.7A + 0.7P – G > 0 d. 0.35A + 0.35P + 0.3G > 0

Business