The nurse is demonstrating active listening when:
a. while assessing the patient's vital signs, the nurse records the data and states, "You are improving, your vital signs are normal."
b. eye contact is maintained while focusing on the patient as the patient describes the current pain level and location.
c. he or she states, "I know how you feel, I recently lost my father and I am still hurting."
d. cultural values are in opposition to the patient but shares that "I agree with your decision to use herbs rather than the prescribed medications."
ANS: B
Correct: The behavior demonstrates active listening. A number of techniques can be used by the receiver to enhance the ability to listen; these include (1) providing undivided attention, (2) giving feedback (rephrasing), (3) making eye contact, (4) noting nonverbal messages (body language), and (5) finishing listening before one begins to speak.
Incorrect:
a. This demonstrates assertive communication, which is an overall communication style in which the person displays the presence of positive declaration and persistently demonstrates confidence; he or she has obtained the facts, carefully considered the options, and exuded confidence while forming a point of view; active listening may be a component of assertive communication.
c. This demonstrates empathy, which is the ability to mentally place oneself in another person's situation for the purpose of better understanding a person and sharing the emotions or feelings of that person.
d. This demonstrates passive communication because the individual fails to say what is meant.
You might also like to view...
A woman has recently determined that she is pregnant, and her clinician believes that the conception occurred around 8 weeks prior
Since the embryo is in the third stage of embryonic development, which of the following events and processes in growth and development would be expected to be taking place? A) Transition from a morula to a blastocyst B) Ossification of the skeleton and acceleration of body length growth C) Rapid eye movement and early support of respiration D) Formation of upper limbs and opening of the eyes Ans:
The nurse collects several food labels to be used during a teaching session with high school students. What should the nurse emphasize when discussing macronutrients?
a. Serving size b. Carbohydrates c. Sodium content d. Daily calorie intake
The nurse understands that a client with a Bishop score of 8
a. is not a candidate for induction of labor b. has an unfavorable cervix for vaginal delivery c. most likely will have a prolonged labor d. will have a 10 percent induction failure rate
Which is an effect of ionizing radiation exposure?
a. Respiratory distress b. Sun intolerance c. DNA aberrations d. Death