Explain the importance of five characteristics of a successful formal mentoring program.
What will be an ideal response?
The student may explain any five of the following characteristics.
1. Mentor and protégé participation is voluntary. The relationship can be ended at any time without fear of punishment.
2. The mentor-protégé matching process does not limit the ability of informal relationships to develop.
3. Mentors are chosen on the basis of their past record in developing employees, their willingness to be mentors, and evidence of positive coaching, communication, and listening skills.
4. Mentor-protégé matching is based on how the mentor's skills can help meet the protégé's needs.
5. The purpose of the program is clearly understood. Projects and activities that the mentor and protégé are expected to complete are specified.
6. The length of the program is specified. Mentor and protégé are encouraged to pursue the relationship beyond the formal period.
7. A minimum level of contact between the mentor and protégé is specified. Mentors and protégés need to determine when they will meet, how often, and how they will communicate outside the meetings.
8. Protégés are encouraged to contact one another to discuss problems and share successes.
9. The mentor program is evaluated. Interviews with mentors and protégés give immediate feedback regarding specific areas of dissatisfaction. Surveys gather more detailed information regarding benefits received from participating in the program.
10. Employee development is rewarded, which signals to managers that mentoring and other development activities are worth their time and effort.
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