When serving customers, you may use the phrase
a. "That's not my problem."
b. "I don't work in this department."
c. "Do you have any other questions about the product?"
d. All of these choices.
C
You might also like to view...
The C in the acronym for the OUCH test stands for what?
A. Consistent in Effect: ensuring the result is not significantly different for different groups B. Contained approach: restrained or calm C. Capitulating effort: to stop resisting; to accept something you were resisting or opposing D. Circumvented: to get around something in a clever and sometimes dishonest way E. None of the above
Available-to-promise inventory is the amount of end items that marketing can promise to customers by a certain date
Indicate whether the statement is true or false
Which of the following is true of governmental mortgage insurance?? A) ?The insurance lasts for two years after the mortgage period
B) ?The Federal Housing Administration charges a higher rate of interest than a conventional mortgage. C) ?The U.S. Department of Veterans Affairs offers mortgages for the general public. D) ?The U.S. Department of Veterans Affairs offers lesser interest rates for those who served in active duty in the armed forces.
In Comet Electric and Bro-Tech Corp v. NLRB, the court held that any mass union rallies or employer captive-audience speeches during the _____ period will be grounds to set aside the election result.?
A) ?campaign B) silent? C) injunction? D) negotiation