Observing people, listening to them objectively, and responding according to the situation helps avoid stereotyping people.
Answer the following statement true (T) or false (F)
True
To avoid categorizing or stereotyping people, spend time observing them, listen to them objectively, and respond according to each situation and person. Doing this can lead to better relationships and improved customer service.
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Which of the following is not a typical analytical procedure?
A. Comparison of the financial information with budgeted amounts. B. Comparison of recorded amounts of major disbursements with appropriate invoices. C. Study of relationships of the financial information with relevant nonfinancial information. D. Comparison of the financial information with similar information regarding the industry in which the entity operates.
Answer the following statements true (T) or false (F)
1.Human beings cannot communicate because all behavior has message value. 2.Nonverbal communication is known as a “relationship language,” because it expresses how we feel about one another. 3.The more we hone our nonverbal abilities, the more likely we are to be perceived as approachable, socially adjusted, and able to have satisfying relationships. 4.When communicating online, there is no way to replace nonverbal cues; all conversation must be done with words. 5.Using nonverbal cues appropriately can create a less favorable impression and will not help you to develop a relationship.
If you are marketing a computer software product used in local area networks, which of the following would best describe the population or universe of the study?
A) network managers B) board of directors C) marketing managers D) finance managers
A country's location influences its trade relationships because:
A. competitive advantage dictates that no contiguous countries can have the same levels of trade. B. trade tends to occur with neighbors, often in subtle ways. C. southern countries have to trade with northern ones, due to climactic realities in the South. D. proximity breeds contempt, a phenomenon that influences trade.